Follow the installation instructions below

 

Three Easy Steps:  

1) Download, Install and Open the Package

2) Open Outlook and input your Temporary Password

3) Log In Online to Set Your Password, and then Log back in within Outlook with your New Password


1. Download, Install and Open the MatrixPlace Package

The first step is to download and install the MatrixPlace App for Outlook. 

Note that after you Click 'Open' you may have to allow the software to be installed by clicking 'Run Anyway':


2. Once installed, Open up Outlook.  And open the MatrixPlace Side-panel

On the right-hand side:

 


In Outlook, login with Your Email ID and Your Temporary Password (that you received in your Welcome Email)

 

The first time you login a New Account Notification will come up, so click 'Change Password' to set your Password

3) Login Online to set your New Password

Riva Cloud Login with your Temporary Password (that you received in your Welcome Email)

Change Your Password (Enter it twice)

Password Successfully Changed

In Outlook, Log back in with your New Password this time.


Enjoy using MatrixPlace!